{"id":12676,"date":"2025-01-17T13:09:43","date_gmt":"2025-01-17T11:09:43","guid":{"rendered":"https:\/\/ceccarbistrita.ro\/ro\/?p=12676"},"modified":"2025-01-17T13:09:44","modified_gmt":"2025-01-17T11:09:44","slug":"o-structura-din-anpc-poate-prelua-reclamatiile-privind-litigiile-din-sectorul-bancar","status":"publish","type":"post","link":"https:\/\/ceccarbistrita.ro\/ro\/o-structura-din-anpc-poate-prelua-reclamatiile-privind-litigiile-din-sectorul-bancar\/","title":{"rendered":"O structur\u0103 din ANPC poate prelua reclama\u021biile privind litigiile din sectorul bancar"},"content":{"rendered":"<section   class=\"fw-main-row  auto  fw-section-position-back\"    >\n\t\t\t<div class=\"fw-container\" >\n\t\t<div class=\"fw-row\">\n\t<div id=\"column-69e12de33ea0e\" class=\"fw-col-sm-8 tf-sh-068f2c994f5acc1fe67b8d8ad8486f42\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t<div class=\"fw-text-box tf-sh-f3a0759d0fff809b086e06c5cc6bb028 \" >\n\t<div class=\"fw-text-inner\">\n\t\t<p>Consumatorii care \u00eent\u00e2mpin\u0103 dificult\u0103\u021bi \u00een rela\u021bia cu operatorii economici financiar-bancari se pot adresa Direc\u021biei de Solu\u021bionare Alternativ\u0103 a Litigiilor (DSAL), din cadrul Autorit\u0103\u021bii Na\u021bionale pentru Protec\u021bia Consumatorilor (ANPC), printr-o reclama\u021bie pe platforma special\u0103 a acesteia. \u201e\u00cen contextul deciziei definitive a \u00cenaltei Cur\u021bi de Casa\u021bie \u0219i Justi\u021bie prin care Centrul de Solu\u021bionare Alternativ\u0103 a Litigiilor Bancare (CSALB) a pierdut posibilitatea \u00eenscrierii pe lista entit\u0103\u021bilor de solu\u021bionare alternativ\u0103 a litigiilor (SAL) din Rom\u00e2nia, Autoritatea Na\u021bional\u0103 pentru Protec\u021bia Consumatorilor face urm\u0103toarea precizare: p\u00e2n\u0103 la clarificarea situa\u021biei privind func\u021bionalitatea CSALB ca entitate SAL, consumatorii care \u00eent\u00e2mpin\u0103 dificult\u0103\u021bi \u00een rela\u021bia cu operatorii economici financiar-bancari se pot adresa Direc\u021biei de Solu\u021bionare Alternativ\u0103 a Litigiilor (DSAL), din cadrul ANPC, printr-o reclama\u021bie pe platforma special\u0103 a acesteia, la link-ul <a href=\"https:\/\/reclamatiisal.anpc.ro\/\" target=\"_blank\" rel=\"noreferrer noopener\">reclamatiisal.anpc.ro<\/a>\u201d, se precizeaz\u0103 \u00eentr-un comunicat al ANPC, citat de AGERPRES.<\/p>\n<p>Potrivit ANPC, DSAL instrumenteaz\u0103 reclama\u021biile primite de la consumatori, prin intermediul platformei sale speciale, exclusiv pe cale amiabil\u0103 \u0219i cu titlu gratuit.<\/p>\n<p>Cite\u0219te mai mult \u00een\u00a0<a title=\"\" href=\"https:\/\/www.ceccarbusinessmagazine.ro\/o-structura-din-anpc-poate-prelua-reclamatiile-privind-litigiile-din-sectorul-bancar\/s\/NTQ2MTMyMTA0MzQ5NzE2MwT1BuTpa6cJ12wqL-R5Qxk\" target=\"_blank\" rel=\"noopener\">CECCAR Business Magazine<\/a>.<\/p>\n\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><div id=\"column-69e12de33f090\" class=\"fw-col-sm-4 tf-sh-a3a998a79f3bdf2c830c20f6fb8a2b4c\" >\n\t<div class=\"fw-wrap-col-inner clearfix  \"   >\n\t\t\t\t<div class=\"fw-col-inner\">\n\t\t\t\n\t\n\t\t<div class=\"fw-block-image-parent  \"  style=\"width: 100%; \">\n\t\t\t<span class=\"fw-block-image-child fw-ratio-5-3 fw-ratio-container\">\n\t\t\t\t<noscript itemscope itemtype=\"https:\/\/schema.org\/ImageObject\" itemprop=\"image\"><img decoding=\"async\" src=\"https:\/\/ceccarbistrita.ro\/ro\/wp-content\/uploads\/2025\/01\/NTQ2MTMyMTA0MzQ5NzE2M7wu1_ne463yhqrNAS5oW8y9JD1AnvX61YaPIxIRtL3BQg8ALq1w88JhVG_Ew-MUe8NpQAdVDeaTvyCzJnQbzymN8OLTTnmItE9HeW91oPNszOmxHT7vKOcNmvyTJQVKtQ.jpg\"  alt=\"NTQ2MTMyMTA0MzQ5NzE2M7wu1_ne463yhqrNAS5oW8y9JD1AnvX61YaPIxIRtL3BQg8ALq1w88JhVG_Ew-MUe8NpQAdVDeaTvyCzJnQbzymN8OLTTnmItE9HeW91oPNszOmxHT7vKOcNmvyTJQVKtQ\" data-maxdpr=\"1.7\" class=\"lazyload\" \/><meta itemprop=\"url\" content=\"https:\/\/ceccarbistrita.ro\/ro\/wp-content\/uploads\/2025\/01\/NTQ2MTMyMTA0MzQ5NzE2M7wu1_ne463yhqrNAS5oW8y9JD1AnvX61YaPIxIRtL3BQg8ALq1w88JhVG_Ew-MUe8NpQAdVDeaTvyCzJnQbzymN8OLTTnmItE9HeW91oPNszOmxHT7vKOcNmvyTJQVKtQ.jpg\"><meta itemprop=\"width\" content=\"660\"><meta itemprop=\"height\" content=\"400\"><\/noscript><img decoding=\"async\" src=\"data:image\/gif;base64,R0lGODlhAQABAIAAAAAAAP\/\/\/yH5BAEAAAAALAAAAAABAAEAAAIBRAA7\" data-sizes=\"auto\" data-srcset=\"https:\/\/ceccarbistrita.ro\/ro\/wp-content\/uploads\/2025\/01\/NTQ2MTMyMTA0MzQ5NzE2M7wu1_ne463yhqrNAS5oW8y9JD1AnvX61YaPIxIRtL3BQg8ALq1w88JhVG_Ew-MUe8NpQAdVDeaTvyCzJnQbzymN8OLTTnmItE9HeW91oPNszOmxHT7vKOcNmvyTJQVKtQ-300x182.jpg 300w, https:\/\/ceccarbistrita.ro\/ro\/wp-content\/uploads\/2025\/01\/NTQ2MTMyMTA0MzQ5NzE2M7wu1_ne463yhqrNAS5oW8y9JD1AnvX61YaPIxIRtL3BQg8ALq1w88JhVG_Ew-MUe8NpQAdVDeaTvyCzJnQbzymN8OLTTnmItE9HeW91oPNszOmxHT7vKOcNmvyTJQVKtQ.jpg 660w\"   alt=\"NTQ2MTMyMTA0MzQ5NzE2M7wu1_ne463yhqrNAS5oW8y9JD1AnvX61YaPIxIRtL3BQg8ALq1w88JhVG_Ew-MUe8NpQAdVDeaTvyCzJnQbzymN8OLTTnmItE9HeW91oPNszOmxHT7vKOcNmvyTJQVKtQ\" data-maxdpr=\"1.7\" class=\"lazyload\" \/>\t\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\n\t\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>\n\n\t<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Consumatorii care \u00eent\u00e2mpin\u0103 dificult\u0103\u021bi \u00een rela\u021bia cu operatorii economici financiar-bancari se pot adresa Direc\u021biei de Solu\u021bionare Alternativ\u0103 a Litigiilor (DSAL), din cadrul Autorit\u0103\u021bii Na\u021bionale pentru Protec\u021bia Consumatorilor (ANPC), printr-o reclama\u021bie pe platforma special\u0103 a acesteia. [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":12677,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[],"class_list":["post-12676","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articole-ceccar"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/posts\/12676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/comments?post=12676"}],"version-history":[{"count":2,"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/posts\/12676\/revisions"}],"predecessor-version":[{"id":12679,"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/posts\/12676\/revisions\/12679"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/media\/12677"}],"wp:attachment":[{"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/media?parent=12676"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/categories?post=12676"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ceccarbistrita.ro\/ro\/wp-json\/wp\/v2\/tags?post=12676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}